"As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund."Consumer Reports said after testing the iPhone 4 “there is a problem with its reception,” which when the phone was held the wrong way can cause the signal to “significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal.”
Apple has claimed it is a software issue. In a statement the company said the problem was that the “formula we use to calculate how many bars of signal strength to display is totally wrong,” causing the phone to display two more bars than actually represented.
Apple is not the first manufacturer to caution against resting your hand on an antenna. Handsets with internal antennas often include warnings in the user manual or on a sticker that is removed before use. Unlike other devices, however, the iPhone 4's cellular antenna runs around the edge of the phone, right where left-handed users tend to rest their palms.
The iPhone 4 also differs from other handsets in that its antenna is electrically exposed. Instead of touching a rubber coating, you touch the antenna directly. And when you bridge the gap, your finger appears to interfere with the antenna's efficiency.
Look forward to Apple's swift action on this matter, and once again laud Apple for its innovative efforts and service to millions of Americans.
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